FAQ

How long does shipping take?

Orders are processed in 1–3 business days and typically arrive within 7–15 business days in the U.S. See our Shipping Policy for details.

How much is shipping?

Free shipping on every order — no minimum.

Can I track my order?

Yes — we email a tracking number when your order ships. You can also use our Track Your Order page.

What's your return policy?

We accept returns within 30 days of delivery on unused items in original packaging. See our Return & Refund Policy.

What payment methods do you accept?

All major credit and debit cards and popular digital wallets, processed securely at checkout.

Is checkout secure?

Absolutely. Payments are encrypted and processed by trusted providers — we never see or store your full card details.

How do I contact you?

Email support@lonehive.com and we'll reply within 24 hours.